Tv3 Privacy Policy — Our Commitment to Safeguarding Your Data
Tv3 respects the privacy of every user in Malaysia. This Privacy Policy clearly explains how we collect, use, store, and protect your personal information when you use the tv3 platform. Please read this document carefully to fully understand your privacy rights.
Information We Collect
Account Information
During registration, tv3 collects information you provide directly, including full name, email address, phone number, date of birth, and identification number. This information is necessary to verify your identity, comply with Malaysian legal requirements, and ensure your account is secure and unique.
Payment Information
To process deposits and withdrawals in Malaysian Ringgit (RM), tv3 collects your payment method details such as bank account number, account holder name, and transaction information. Credit or debit card details are processed through secure payment providers and are not stored directly on tv3’s servers.
Device & Browser Information
When you access the tv3 platform, our system automatically logs technical information such as device type, operating system, browser type, IP address, screen resolution, and time zone. This data is used to optimize user experience and detect suspicious activity on your account.
Usage Data
Tv3 records your gaming activity history including games played, session times, usage frequency, and interactions with platform features. This data is never sold externally and is used solely to enhance content recommendations, tailor promotions, and analyze platform performance.
How We Use Your Information
All information collected by tv3 is used for lawful and transparent purposes only. We will not use your data beyond the scope stated in this Privacy Policy without your prior consent.
Account information is used to verify identity, process financial transactions, send important notifications, and ensure account security. Activity data is used to personalize your experience—including game recommendations, relevant promotional offers, and more efficient customer support.
Tv3 also uses aggregated data (without personal identifiers) for internal research, platform performance analysis, and product improvements. Your personal information will not be used for third-party advertising without your explicit consent.
Purpose of Data Usage
- Identity Verification & Account Security
- Deposit and Withdrawal Processing (RM)
- Promotional notifications and platform updates
- Customer Support & Complaint Resolution
- Compliance with Malaysian legal requirements
- Enhancing User Experience
- Fraud Detection and Prevention
Data Storage, Security & Sharing
Storage Security
All personal data is stored on secure servers protected by 256-bit SSL encryption. tv3 enforces strict access controls—only authorized staff can access user data, with all access logged for auditing. Payment data is processed through PCI-compliant secure environments.
Third-Party Sharing
Tv3 does not sell, rent, or trade users’ personal data to any third parties for marketing purposes. Data may be shared with trusted payment service providers to process RM transactions and with authorities as required by Malaysian law. All third-party partners are bound by strict confidentiality agreements.
Your Rights as a tv3 User
You have the right to request a copy of all personal data we hold about you. Requests can be submitted via tv3 support email and will be processed within 14 business days.
If any of your personal information is inaccurate or outdated, you have the right to request corrections. Log in to your account and update your details through profile settings, or contact support for changes requiring verification.
You may request deletion of your account and personal data, subject to retention requirements mandated by Malaysian financial law. Certain data may need to be retained for a legally required minimum period.
Policy Amendments & How to Contact Us
Tv3 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or new platform features. Any significant changes will be communicated to users via registered email or in-platform notification at least seven days before taking effect.
The date of the latest amendment will be displayed at the top of this page. Continued use of the tv3 platform after changes take effect is considered acceptance of the updated terms. We encourage users to review this page regularly.
For any inquiries regarding this Privacy Policy or to submit requests about your personal data, please contact the tv3 team at [email protected] or visit the section Frequently Asked Questions contact us for more information.
Related Information Links
- Platform Terms & Conditions of Use
- Responsible Gaming Guide
- About the tv3 Platform
- Frequently Asked Questions
- Account Log In
Contact Privacy Support:
Your Data Is Safe with tv3
We prioritize every user’s security and privacy. If you have any questions about how we handle your data, the tv3 support team is ready to assist.